Return Policy of Sheer Trend
At Sheer Trend, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.
Eligibility for Returns
- Items can be returned within [X] days of receipt.
- The product must be in its original condition, unworn, unwashed, and with all tags attached.
- Returned items must be accompanied by the original packaging.
Return Process
- Contact our customer service team at [contact email/phone number] to initiate a return. Provide your order number and reason for return.
- Our team will provide you with a return authorization number and instructions on how to return the item.
- Pack the item securely in its original packaging and include a copy of the return authorization form.
- Send the package back to us using a trackable shipping method. We recommend using a carrier that provides insurance and tracking.
Refunds and Exchanges
- Once we receive your returned item and verify that it meets the return criteria, we will process your refund or exchange.
- Refunds will be issued to the original form of payment within [X] business days.
- If you would like to exchange an item, please indicate your preference when contacting customer service. We will do our best to accommodate your request.
Exceptions
- Sale items are final sale and cannot be returned or exchanged.
- Customized or personalized items cannot be returned unless there is a defect in the product.
Shipping Costs
- The cost of return shipping is the responsibility of the customer, unless the return is due to a defect in the product or an error on our part.
- In the case of a defective product or an error on our part, we will cover the cost of return shipping and send you a replacement item at no additional cost.
Thank you for shopping with Sheer Trend. We hope you love our minimalist products as much as we do! If you have any questions about our return policy, please don't hesitate to contact us.